Security and data
How we handle your data
We use only the data a build needs, on plans that don’t train on it, and we log every run.
Which AI providers we use
We choose the provider for each build by the task and your own data rules.
Whether your data trains a model
It doesn’t. We use business and API plans where the provider commits not to train on customer content. The AI tool register explains how to check this for any tool.
What a system can see
Only what the work needs. Access is scoped to named folders, mailboxes or records, read-only wherever the work allows, and widened one step at a time with your agreement.
Before anything leaves your firm
Anything that leaves your firm or changes a record waits for a person. The system prepares it and flags what it isn’t sure of. Your originals are never changed.
What gets logged
Every run records what it read and what it did, in a form the process owner can read.
Privacy law
We are a Canadian company and work under PIPEDA and the provincial privacy acts that apply.
If something goes wrong
Report a concern to hello@miloworks.ai.
The policy we follow ourselves
We work to the same AI use policy we give to clients.
Questions we get asked
Can everything stay inside our own accounts?
Often, yes. Many builds run entirely on a client’s own accounts. The working session covers what is possible for yours.
The same questions, about other tools
Need this for procurement?
Send us your questionnaire and we’ll answer it in writing.