Governance and rollout · asked at more than one firm
Do we have to tell clients when AI helped produce their work?
Whether to disclose AI use to clients is a policy decision for now, because there’s no fixed rule yet. Check the client contract first: some require disclosure and some prohibit AI use altogether. A workable position is that AI is used as a reviewed tool, a person signs off the work, and client data is protected.
Why people ask
That saying it loses the client’s trust, and that not saying it is worse if they find out.
The longer answer
Read the contracts before deciding. Where a contract speaks to it, the contract wins.
Where it is silent, decide once for the firm. Most firms we talk to land on the same stance: the work is the firm’s, a named person reviewed it and is responsible for it, and the tools used were approved for that kind of information.
It is usually clearer to say what you won’t use AI for than to label everything it touched.
Where AI falls short
This question was asked out loud in a working session and logged without a name or a company. It was asked at more than one firm, independently.
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