Broken automations
Get the automation you paid for working again
Keep what works, rebuild what broke, and get alerts before it fails quietly again.
Built forQopia FinancialJSI Systems
Sound familiar?
“We paid to set something up and it broke”
Today
- Someone built a workflow last year.
- Half of it broke, and its builder has left.
- The work went back to being done by hand.
With Milo Works
- You know what it does, and what it should.
- The part worth keeping is rebuilt to be checked.
- A named owner gets an alert when it drifts.
The hours it was meant to save are still being spent.
Work out your hours
How it works
Rebuilt so every run is on the record
- A personReads what was builtand what it was meant to do
- The systemRebuilds the part worth keepingso it can be checked
- The systemKeeps a record of every runand alerts on any change
- A personOwns it from herea named person
- Reads what was builtand what it was meant to doA person
- Rebuilds the part worth keepingso it can be checkedSystem
- Keeps a record of every runand alerts on any changeSystem
- Owns it from herea named personA person
Proof
Already running at another firm
A managed IT provider tracked client devices and warranties in a spreadsheet nobody trusted. We rebuilt it as structured records that check each entry and report across every client. Adding a client no longer adds fragility.
Your options
Why automation and AI projects fail: 3 ways to do it
Option 1
Buy software
Best whenA product now does what your build tried to do.
Option 2
Build it in-house
Best whenIts builder is still here, with time to fix it.
Where we fit
Bring in a partner
Best whenNobody understands it, or it never logged its runs.
Software worth looking at first
Sometimes the right answer is a product that has caught up.
What each one costs, and who keeps it running
- Buy software
- CostA subscription per seat, plus setup time.
- UpkeepThe vendor, and whoever owns it on your side.
- Build it in-house
- CostTheir time now, and each time something changes.
- UpkeepThat person.
- Bring in a partner
- CostA monthly retainer.
- UpkeepThe partner, with a named owner on your side.
Questions about why automation and AI projects fail
Do we have to start again?
Not usually. We keep what works and replace what’s fragile.
Can you work with what another firm built?
Yes. We start from what exists, whoever built it.
What if the answer is to switch it off?
Then that’s the answer, and it’s worth knowing.
Often fixed alongside this
- Data entryEvery system tells the same story.
- Admin workSkilled people back on skilled work.
- Process automationThe routine work runs on its own every day, and we keep it running.
- IT services and MSPsTickets triaged, QBRs prepared and documentation kept current.
- Marketing agenciesA current CRM, and new business that keeps moving.
Your brief · 1 of 3
What brings you here?
See what we’d build first at a firm like yours.
Start with one process.
In one working session, we map how this runs at your firm and show you what it’s worth to fix.